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01959 541158
SALES AND REG OFFICE, 157 Main Road, Biggin Hill, Kent, TN16 3JR

Customer reviews of West Kent Motor Group

At West Kent Motor Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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West Kent Motor Group

West Kent Motor Group

Based on 44 customer reviews

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  • 5

    Excellent friendly service

    By Sarah F on 03 May 2021 | Purchase not verified

    I bought a BMW 420d convertible last week and it is fantastic. I was quite nervous to drive an automatic as this was new to me but Matt was so helpful and made me feel at ease. The service was second to none and I would highly recommend them to anyone who wants a really nice car. Thanks Matt

    Reply from West Kent Motor Group on 04/05/21

    Thanks Sarah it was a pleasure regards Matt

  • 5

    Gentlemen of the old school

    By Neil G on 30 April 2021 | Purchase not verified

    I read the reviews for these guys which was enough to make me travel down from Coventry to see a hybrid Lexus I was interested in. Well worth the trip, the car was beautiful and I don't think I could have found better. I paid the £49 booking fee but unfortunately we couldn't come to an agreement as I had a PX and I probably wanted more than it was worth trade. Matthew was a man of his word, he refunded the £49 (pretty much to sort the looky loos from serious buyers) as I didn't buy the car. These guys are true gentlemen from the old school, highly recommend visiting them and their impressive stock.

    Reply from West Kent Motor Group on 01/05/21

    Thanks Neil please bear us in mind if you see anything else in the future.

  • 5

    Great service!!

    By Dave O on 27 April 2021 | Purchase not verified

    I purchased my Ford Focus ST from Matt today. All I can say is the service was top class. I will be returning in the future. Highly recommend people to use west Kent motors.

    Reply from West Kent Motor Group on 28/04/21

    Thanks Dave after a run of timewasters on this as new ST we are glad that you got it so please enjoy to the max sir.

  • 5

    Really professional service

    By Tolga Y on 25 April 2021 | Purchase not verified

    Yesterday I bought a Skoda from West Kent motor. I bought many cars in my life and so it was not first car buying. I can say that Matt is really professional and honest men. The vehicle was exactly same what he said on the phone. Thank yo so much Matt once again.

    Reply from West Kent Motor Group on 26/04/21

    Thanks Tolga.

  • 5

    I will probably always return to this garage

    By Holly B on 21 April 2021 | Purchase not verified

    I have just purchased my second car from this garage and I think I will always return as their cars have far higher specifications than other dealers especially supermarkets

    Reply from West Kent Motor Group on 21/04/21

    I should hope so too Madam

  • 5

    Used car purchase.

    By Stephen H on 15 April 2021 | Purchase not verified

    Beware of Auto Trader's distance from your home to West Kent Motors, which must be 'as the crow fly' as my 187 miles turned out to be 240 miles by road from 'West Yorkshire! However, the journey was well worth it, and the car, a Jaguar XF, was all as described and in superb condition. Great service and attention to detail by Matthew, would definately buy from again.

    Reply from West Kent Motor Group on 15/04/21

    Thanks Stephen

  • 5

    Great service, easy and transparent

    By Gabriella C on 14 April 2021 | Purchase not verified

    I bought an Audi A5 over the weekend. The whole process was very easy and transparent - the car was exactly as described, Matt was very knowledgeable and helpful, and within an hour of turning up I had a new car! Great service, very professional and I would use West Kent Motor Group again, even if it means travelling 2 hours to get there from home.

    Reply from West Kent Motor Group on 14/04/21

    Many thanks

  • 5

    Buying Mini

    By Ken N on 02 April 2021 | Purchase not verified

    Just bought a Mini from Matt who was extremely helpful from start to finish & was very honest & easy to deal with. Was a bit unsure of putting down holding fee by phone before seeing the car but We read the reviews and also were reassured by Matt that we would like the car. When we arrived l couldn’t stop smiling lovely car well presented and looked even better than in the pictures with the wording that the first to see would buy. Well couldn’t wait to sort the deal out fabulous car. All dealt with in very professional manner. Thank you.

    Reply from West Kent Motor Group on 03/04/21

    Thankyou for your review Regards Matt

  • 5

    A very good experience would definitely go back.

    By Jackie N on 02 April 2021 | Purchase not verified

    Today I bought a mini from west Kent motor company. From the first phone call to Matt who runs the garage to driving it off the forecourt that same day went so smoothly even though I was worried about buying a car during the pandemic. It actually couldn’t of been easier and our mini was in a beautiful condition and all ready for us to drive away.

    Reply from West Kent Motor Group on 03/04/21

    Thanks Jackie your most welcome

  • 5

    Great Experience

    By Adam D on 20 March 2021 | Purchase not verified

    Very welcoming and the car was well prepared, Great experience from start to finish.

    Reply from West Kent Motor Group on 20/03/21

    Thanks for your feedback Adam.